Responsible Gaming
at c7c7
Gambling at c7c7 is designed to be an enjoyable form of entertainment — nothing more. This page outlines the tools, policies, and support resources available to every c7c7 player in Bangladesh who wants to stay in control of their play.
Our Commitment
Playing Safely on c7c7
c7c7 is committed to providing a safe, fair, and transparent gambling environment for all players across Bangladesh. We believe that gambling should always be a leisure activity — something you choose to do for fun, within limits you are comfortable with, and never as a way to earn income or escape personal difficulties.
We take our responsible gaming obligations seriously. That means giving every c7c7 player access to practical tools that keep gambling under control, providing clear information about the risks associated with gambling, and making it straightforward to get help if play ever stops feeling fun.
The responsible gaming measures described on this page are available to all c7c7 account holders at no cost. If you ever feel that your gambling is becoming a concern — for you or for someone close to you — we encourage you to reach out to our support team at [email protected] without hesitation.
Self-Exclusion
Request a temporary or permanent ban from the c7c7 platform. Self-exclusion takes effect within 24 hours and cannot be reversed during the chosen exclusion period. Contact support to activate.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your c7c7 account in BDT. Limits are applied immediately and can only be increased after a 7-day cooling-off period.
Session Time-Out
Set a maximum uninterrupted session length. Once your session time limit is reached, you will be automatically logged out of your c7c7 account until your chosen reset period begins.
Cooling-Off Period
Take a short break from c7c7 without permanently closing your account. Cooling-off periods of 24 hours, 7 days, or 30 days are available. During a cooling-off period, your account is suspended.
Activity Review
Review your full gambling history, including deposit totals, withdrawal totals, net wins and losses, and time spent playing on c7c7, directly from your account dashboard at any time.
Marketing Opt-Out
Opt out of all c7c7 promotional emails, bonus offers, and marketing messages at any time. Removing yourself from marketing lists helps reduce temptation during a period when you want to play less.
Section 1
18+ Age Restriction
The c7c7 platform is strictly for adults aged 18 years and above. This is a firm, non-negotiable policy that applies to every player in Bangladesh, without exception. Gambling is not suitable for individuals under the legal adult age, and c7c7 takes every reasonable step to prevent underage access to the platform.
During account registration, every c7c7 applicant is required to confirm that they are aged 18 or over. c7c7 reserves the right to request proof of age at any point — including during the KYC (Know Your Customer) verification process — and to suspend or permanently close any account where the age of 18 has not been met. Any funds deposited by an underage player will be returned and no winnings accrued on an underage account will be paid out.
Age verification measures applied by c7c7 include:
- Mandatory date-of-birth declaration at registration
- Verification of national identity documents (National ID card, passport, or birth certificate) during KYC checks
- Periodic re-verification requests where account activity suggests a potential age discrepancy
- Immediate account suspension pending verification when an underage complaint is received
Section 2
Gambling Awareness
Understanding how gambling works is the first step to keeping it enjoyable. c7c7 wants every player to approach the platform with a clear, realistic perspective on what gambling is and is not.
Gambling is entertainment, not a source of income. The outcomes of casino games and sports events are determined by chance or by factors outside any individual player's control. Over time, the mathematical structure of most games means that the house maintains an edge. There is no strategy, system, or pattern that guarantees consistent profits from gambling. Players who approach c7c7 as a way to make money reliably are likely to be disappointed — and at risk of financial harm.
Chasing losses is a warning sign. One of the most common patterns of harmful gambling is chasing losses — increasing bets or playing longer in an attempt to recover money that has been lost. This behaviour typically leads to further losses and greater distress. If you notice yourself chasing losses on c7c7, stop your session, take a break, and consider activating one of the player tools described on this page.
Gambling under emotional stress increases risk. Playing when you are upset, anxious, or under financial pressure significantly increases the risk of making poor decisions and developing unhealthy gambling habits. c7c7 recommends that you only gamble when you are in a calm, positive state of mind, and only with money you can genuinely afford to lose.
Helpful guidelines for keeping gambling healthy:
- Set a fixed budget before each session and stop when it is spent — regardless of whether you are winning or losing
- Set a time limit for each session and honour it
- Never borrow money to gamble
- Never use money reserved for rent, food, bills, or family needs for gambling
- Balance gambling with other social activities and hobbies
- Take regular breaks during and between sessions
- Treat any money wagered as the cost of entertainment, not as an investment
Section 3
Self-Assessment
Answering these questions honestly can help you understand whether your gambling habits are staying healthy. If you answer "yes" to two or more of the questions below, we strongly encourage you to contact our support team or consider activating a self-exclusion or cooling-off period on your c7c7 account.
Responsible Gaming Self-Check
Section 4
Player Control Tools
c7c7 provides a suite of practical tools designed to help you manage how much time and money you spend on the platform. All tools are available to every c7c7 account holder and can be activated by contacting our support team at [email protected]. There is no cost to use any of these tools.
Deposit Limits
A deposit limit caps the total amount you can add to your c7c7 account within a defined period. You may set a daily, weekly, or monthly deposit limit denominated in BDT. Once a limit is set, it takes effect immediately — you will not be able to deposit beyond your chosen threshold during that period. If you wish to reduce your deposit limit, the change is applied at once. If you wish to increase a limit, a mandatory 7-day cooling-off period applies before the higher limit becomes active. This prevents impulsive decisions made during a losing session from undermining the protection the limit is intended to provide.
Session Time Limits
A session time limit restricts how long you can remain logged in to c7c7 in a single continuous session. When the limit is reached, you are automatically signed out. You may set session limits of 30 minutes, 1 hour, 2 hours, or a custom duration up to 4 hours. After being logged out at the end of a session, a minimum 15-minute break is enforced before you can log back in. Session limits are an effective way to prevent gambling from eating into time you have set aside for family, work, or rest.
Loss Limits
A loss limit sets a ceiling on the net amount you can lose within a given period. Once you reach your loss limit for the day, week, or month, you will be unable to place further bets until the period resets. Like deposit limits, loss limit reductions apply immediately while increases require a 7-day cooling-off period.
Cooling-Off Period
A cooling-off period temporarily suspends your c7c7 account for a defined duration — either 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or wager. Your account remains intact and will reactivate automatically at the end of the chosen period. A cooling-off period is ideal when you feel you need a short break without committing to a full self-exclusion.
Marketing Opt-Out
If you would prefer not to receive promotional messages from c7c7 — including bonus offers, game announcements, and seasonal promotions — you can opt out of all marketing communications at any time by contacting [email protected]. Opting out does not affect your ability to use the platform, but it removes promotional triggers that may encourage play during a period when you are trying to reduce your gambling activity.
Section 5
Self-Exclusion
Self-exclusion is the most comprehensive responsible gaming tool available on c7c7. When you self-exclude, your account is fully suspended for the duration of the exclusion period, and c7c7 takes active steps to prevent you from accessing the platform in any form.
Self-exclusion periods available on c7c7 are:
- 6 months — a medium-term break suitable for players who recognise that gambling has become a recurring problem
- 1 year — a longer break for players who need significant time away from gambling
- 5 years — an extended exclusion for players with serious concerns about their gambling behaviour
- Permanent exclusion — an indefinite, irrevocable ban for players who decide they do not wish to gamble at c7c7 again
Once a self-exclusion is activated, it takes effect within 24 hours of your request being processed by the c7c7 support team. During self-exclusion:
- Your account is locked and you cannot log in
- All pending withdrawals of your available balance will be processed and returned to you
- You will be removed from all c7c7 marketing lists immediately
- Any attempt to create a new c7c7 account during the exclusion period will be identified and blocked
- The exclusion period cannot be shortened or reversed by any request made during the exclusion period — including requests submitted by you
At the end of a temporary self-exclusion period, your account will not reactivate automatically. You must submit a written request to [email protected] to reactivate, and a mandatory 24-hour reflection period will be applied before access is restored. c7c7 will not proactively contact you at the end of an exclusion period to encourage you to return.
Section 6
Protecting Minors
c7c7 is deeply committed to preventing individuals under the age of 18 from accessing gambling services. In addition to the age verification procedures applied at the account level, we strongly encourage all adult c7c7 players who share a household with children or teenagers to take steps to prevent minors from accessing gambling content on shared devices.
Practical measures you can take at home include:
- Never leave your c7c7 account logged in on a shared or family device — always log out after each session
- Do not store your c7c7 password in a browser or password manager on a device that is accessible to children
- Enable parental control software on devices used by minors — reputable options include Net Nanny, Kaspersky Safe Kids, and Google Family Link
- Keep your c7c7 account credentials strictly private — do not share your username or password with anyone, including older teenagers
- Talk openly with young people in your household about the risks associated with gambling
If you become aware that a minor has accessed or registered on the c7c7 platform, please report this to us immediately at [email protected]. We will investigate the matter promptly, close any identified underage account, and return any deposited funds to their verified source.
Section 7
Getting Help & Support
If gambling has stopped being fun and has started to feel like a compulsion, a source of financial stress, or a cause of conflict in your relationships, please reach out for support. Problem gambling is a recognised condition, and recovery is possible with the right help. You do not need to wait until the situation feels serious — early support is more effective than delayed intervention.
c7c7's own support team can help you activate any of the player control tools or self-exclusion options described on this page. We can also point you toward further resources where trained counsellors and advisors can offer more specialised guidance. There is no judgment involved in reaching out — our support staff are trained to handle responsible gaming requests with sensitivity and discretion.
Signs that it may be time to seek outside help include:
- Gambling is affecting your ability to pay for essential needs such as food, rent, or utility bills
- You are hiding your gambling activity from people close to you
- You feel irritable, anxious, or depressed when you are not gambling
- You have tried to stop or cut down multiple times without success
- Someone who cares about you has expressed concern about your gambling
c7c7 Support Team
Our responsible gaming support team is available by email. We handle all requests with full confidentiality and without judgment. Contact us to activate deposit limits, cooling-off periods, or self-exclusion at any time.
Email: [email protected]
Response within 1 business day — Bangladesh Standard Time (UTC+6)
Further Reading
For more guidance on managing your gambling activity at c7c7, the following pages on this site may be helpful:
Play at c7c7 — Enjoyably and Responsibly
c7c7 is here to provide a great gambling experience for adults in Bangladesh. When you play within your limits, gambling stays fun. Explore our games, review our FAQ, or log in to your account — and remember, our support team is always here if you need us.